The term “Emergency Phones” refers collectively to three types of contact devices located across UNC Asheville’s campus: Call Boxes, Refuge Phones, and Blue Light Phone Stations. Each of these devices provides direct, immediate communication with University Police for a rapid response in an emergency situation.
Emergency Phones are located in public areas, including parking garages, near residence halls, administration buildings, and various outdoor locations. There are also emergency phones located in each elevator on campus.
View a map of Emergency Phone Locations
Blue Light Phone Stations
The Blue Light Phone Station System will undergo repairs and technological improvements from December 1-31, 2025.
Emergency Phone Stations are easily recognized by their blue lights and are positioned throughout campus. They can be used not only for emergencies but also for assistance such as safety escorts, motorist help, directions, or general assistance.
To activate an Emergency Phone Station, press the red button on the front; the phone will:
- Immediately connect you with University Police dispatch
- Provide the dispatcher with your location
- Activate the flashing blue light (if applicable)
- Initiate a police response even if you can’t speak
Call Boxes
Call Boxes are located in areas that may have a potential hazard (i.e.- The Justice Center Pool) or in buildings with limited cellular connectivity.
Refuge Phones
Refuge Phones are located inside buildings, offering two-way communication to University Police from designated refuge areas—safe zones used during emergencies such as fires or severe weather.
Emergency Phone Maintenance
Emergency Phones are checked on a routine basis by officers, and any maintenance issues are addressed immediately. We encourage community members to promptly report any security concerns, including concerns about emergency phones, to University Police at 828.232.5000.